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Cookies Policy

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CarCheckUp is operated by Milena Software Ltd, a company registered in England and Wales (company no. 12117374). VAT no. 358 4172 80. In these terms and policies, "we", "us" and "CarCheckUp" mean Milena Software Ltd. Contact: [email protected].

Last updated: 5 November 2026

Cookies are small text files that a website saves in your browser. Some are needed for the site to work. Others help us understand how the site is used or show ads, and we only use those if you say yes.

Your choice

We use Google Analytics and Microsoft Clarity cookies to count visits and see how pages are used, so we can improve the site. You can turn them off at any time, and the site works the same either way:

If you turn analytics off, Google Analytics runs in "consent denied" mode (Google Consent Mode), which means it does not store analytics cookies in your browser.

Advertising cookies are handled by Google's own consent message, which asks you separately on pages that show ads. Until you agree there, ads are not personalised.

Essential cookies (always on)

These are needed to run the site securely, so they do not need consent.

Name	Set by	Purpose	Expires
`csrftoken`	CarCheckUp	Protects forms (search, sign-in, checkout) against cross-site request forgery.	1 year
`sessionid`	CarCheckUp	Keeps you signed in and links your checks and payments to your account. At a checkout it remembers the email you entered and your unfinished order, so the email is filled in when you come back and we can show a short "order not finished" note while you browse.	2 weeks, or when you sign out
`messages`	CarCheckUp	Shows a one-off message after an action, such as a payment confirmation.	End of session
`ccu_consent`	CarCheckUp	Remembers your cookie choice so we don't ask on every page.	180 days
`__cf_bm`, `cf_clearance`	Cloudflare	Protects the site from bots and attacks. Only set when needed.	30 minutes to 1 year
PayPal cookies	PayPal	Set on the payment pages when you pay with PayPal or card, to process the payment securely and prevent fraud.	Set by PayPal

Analytics cookies (on unless you turn them off)

Name	Set by	Purpose	Expires
`_ga`, `_ga_*`	Google Analytics	Counts visits and shows which pages are used, so we can improve the site. We don't use it to identify you.	2 years
`_clck`, `_clsk`	Microsoft Clarity	Shows how pages are used (clicks, scrolling, heatmaps and anonymised session recordings), so we can fix what is hard to use. What you type in forms is masked and not recorded. Not loaded if you turn analytics off.	1 year (`_clck`), 1 day (`_clsk`)
`ccu_ref`	CarCheckUp	Only when you arrive through a partner's link: remembers which partner sent you, so they are credited if you buy a report. Not set if you turn these cookies off.	30 days

Advertising cookies (only with your consent, asked by Google)

Name	Set by	Purpose	Expires
`__gads`, `__gpi`, `__eoi`	Google AdSense	Shows ads on some pages, limits how often you see the same ad and measures ad performance.	Up to 13 months
`IDE`, `test_cookie`	Google (doubleclick.net)	Personalises ads based on your interests. Only if you allow it in Google's consent message.	Up to 13 months

Google explains how it uses information from sites that use its services at policies.google.com/technologies/partner-sites.

In the CarCheckUp app

The CarCheckUp app for iPhone and Android uses only the essential cookies above. It loads no analytics, advertising or review widgets, so it does not ask for your consent. Payments in the app go through the App Store or Google Play.

Other storage in your browser

Recent searches: the registrations you searched on this device are kept in your browser's local storage (vrms_from_storage) so you can search them again with one tap. They are never sent to us. Clearing your browser data removes them.
Offline files: the site saves copies of its own styles and scripts in your browser so pages load faster. No personal data is kept.
Trustpilot: on pages with a Trustpilot review widget, Trustpilot may set its own cookies. See Trustpilot's cookie policy.

Managing cookies in your browser

You can also block or delete cookies in your browser settings. If you block essential cookies, you won't be able to sign in or pay. Guides for each browser are at ico.org.uk.

Contact

Questions about cookies or your data? Email [email protected] or use our contact form. See also our Privacy Policy.